1. Overview
This Privacy Policy explains how Traayo Gaming LLC ("Traayo," "we," "us," or "our") collects, uses, and protects information when you visit traayogaming.com or contact us about video gaming terminal (VGT) route operations in Illinois.
This website is a business-to-business marketing and inquiry platform. We do not operate online gambling or accept wagers through this site.
2. Information We Collect
We may collect the following categories of information:
- Contact and inquiry details you submit — such as name, email, phone number, city, business name, and optional notes.
- Communications you send us by phone, email, or social media.
- Technical and usage data — such as IP address, browser type, device information, pages viewed, and referring URLs — collected automatically through hosting and security logs.
- Embedded third-party content — such as map previews — may receive limited technical data when you interact with those features.
3. How We Use Information
We use information to:
- Respond to partnership, placement, and support inquiries.
- Evaluate venue eligibility and communicate about potential route services.
- Operate, secure, and improve our website.
- Comply with law, regulatory requests, and enforce our Terms of Service.
- Protect Traayo, our partners, and the public from fraud, abuse, or misuse.
5. Data Retention
We retain inquiry and business correspondence for as long as needed to respond, maintain records, meet regulatory obligations, resolve disputes, and enforce agreements. Technical logs are retained for a limited period consistent with security and operations needs.
6. Security
We use reasonable administrative, technical, and organizational measures designed to protect information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
7. Your Privacy Rights
Depending on where you live, you may have rights to request access, correction, deletion, or a copy of personal information we hold about you, and to object to or restrict certain processing.
California residents may have additional rights under applicable state privacy laws, including the right to know what personal information we collect and how we use it, and the right to request deletion, subject to legal exceptions.
To exercise privacy rights, contact us using the details below. We may need to verify your identity before responding.
8. Age & Gaming Context
This website is intended for business operators and adults. It is not directed to children under 18. Gaming-related services, where offered, are subject to Illinois law and applicable age restrictions, including 21+ play requirements at licensed establishments.
10. Third-Party Links
Our site may link to third-party websites or services (for example, Instagram or map providers). Their privacy practices are governed by their own policies, not this one.
11. Changes to This Policy
We may update this Privacy Policy from time to time. The "Effective date" at the top will reflect the latest version. Continued use of the site after changes become effective constitutes acceptance of the updated Policy.
12. Contact Us
For privacy questions or requests, contact Traayo Gaming LLC at traayogamingllc@gmail.com or through the contact form at traayogaming.com/contact.